Job Description

Job Title: Amazon Ecommerce Specialist

Pay Range: $70 - 90K (DOE) + Bonus

Work Style: Hybrid (4 days office)

( Office Location: Torrance, CA)

◆Position Overview: An Amazon Ecommerce Specialist is responsible for overseeing and managing the day-to-day operations of an Amazon seller account. This includes optimizing product listings, managing inventory, handling customer service inquiries, and ensuring a seamless process for order fulfillment. The specialist will use Amazon’s Seller Central platform to drive sales, improve product rankings, and maximize profits.

◆Key Responsibilities:

Product Listing Management:

• Create and optimize product listings to improve visibility and sales.
• Ensure product descriptions, titles, and images are accurate and compelling.
• Conduct keyword research and implement SEO strategies to enhance product listings.

Inventory Management:

• Monitor inventory levels to prevent stockouts or overstock situations.
• Work with the team to replenish stock in a timely manner.
• Track and manage inventory across multiple Amazon fulfillment centers.

Order Fulfillment & Shipping:

• Oversee order processing, ensuring that orders are fulfilled on time.
• Work with Amazon’s fulfillment centers or handle FBA (Fulfilled by Amazon) logistics.
• Ensure shipping processes comply with Amazon’s policies and customer expectations.

Customer Service:

• Respond to customer inquiries and resolve issues related to orders, returns, or refunds.
• Manage customer feedback and reviews to maintain a high seller rating.

Sales Performance & Analytics:

• Track and analyze sales data and create a monthly report
• Monitor and optimize advertising campaigns.
• Monitor market trends to identify future opportunities

◆Qualifications

• Previous experience managing an Amazon seller account (FBA or FBM).
• Experience with Amazon SEO, keyword research, and product optimization
• Ability to analyze data
• Basic customer service skills to maintain positive relationships with customers

◆Preferred Skills:

• Proficiency in the Japanese language preferred but not necessary

To apply, please send your resume to ydoro@pasona.com

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