Job Description

Akkodis is seeking a Customer Service Representative for a 12-month contract with a client in Houston, Texas (one day onsite per week).

Title: Customer Service Representative

Location: Houston, Texas (one day onsite per week).

Contract: 12 months Contract

Pay Rate : $18-$19/hr (The rate may be negotiable based on experience, education, geographic location, and other factors.)

Time: flexible to work ANY shift during the hours of operation from 7:00 am to 6:00 pm CST, Monday to Friday. The starting shift for this position will be from 9:00 am to 6:00 pm. Flexibility is key as they

could be asked to stay and work late if there is a storm, outage, or high call volume.

Note : This position has a glider assessment

Responsibilities:

• Type proficiently (45 WPM minimum), meaning that they dont have to look at the keyboard to locate the letters.
• Pass a basic computer literacy test to demonstrate fundamental commands like using Ctrl/Alt/Delete to lock a screen, use of copy/paste, proficient in Word or OneNote for note taking, etc. 85% on Basic computer skills test.
• Pass a basic phone etiquette test. 85% score on Proveit or IBM or Kenexa some testing tool.
• Demonstrate high-school level literacy, reading comprehension, and math skills (to calculate billing balances.)
• Demonstrate ability to learn quickly and can retain information that is learned.

Qualifications:

• High School diploma is required.
• 1+ years of experience in customer service.
• Candidate should be Bilingual (Must be able to read, write, and speak fluently in both

ENGLISH/ SPANISH languages.)

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Job Tags

Similar Jobs