Job Description

Job Title: Clinical Payment Specialist

Duration: 10 Months (Possible Extension)

Location: 100% Remote

Pay Rate : $23 an hour

Purpose

The Clinical Payment Specialist is responsible to manage clinical site payments from contract execution through reconciliation.

What are the top 3-5 skills, experience or education required for this position:

1. Excel Skills

2. Payments Background (Bonus - Reconciliations)

3. SAP Experience

4. Attention to Detail & Customer Service (Professionalism/Helpfulness)

5. Preferred Bilingual (Spanish/English)

Job Responsibilities

• Manage appropriate prioritization of executed Clinical Study Agreements (CSAs) to enable efficient entry of contract terms and budgets into the appropriate finance system.

• Establish and maintain relationships with accountable country CSM, Contract Management Specialists & Assistants and affiliate financial staff. Provide direction for budget development, contract mapping and invoice processing questions in relation to the payment process.

• Manage the purchasing process within SAP at the affiliate level for clinical site contracts.

• Apply critical thinking skills to resolve any payment issues that arise by interacting with the sites, CSM staff and affiliate finance.

• Conduct final site payment reconciliation

• Identify risks and trends that may be noted during contract mapping, invoice creation, payment processing and reconciliation and develop a mitigation strategy to be shared to minimize errors across studies and countries.

• Develop best practices and make recommendations to leadership for process improvements.

• Responsible for ensuring all activities are executed in compliance with Client policies, procedures and SOP’s

Qualifications

• Successfully completed secondary education. Completion of tertiary commercial or scientific education or equivalent highly preferred

• Experience as an assistant, ideally in the field of clinical studies, medicine or Pharma-industry and interest in economic and finance-related data strongly preferred.

• Some experience in budget and/or payment processes would be an advantage

• Excellent Microsoft Office skills, particularly Microsoft Excel

• Demonstrated customer services expertise including good written and verbal communication skills. Written and verbal fluency in English and preferable Spanish.

• Excellent planning and organizational skills and the ability to work effectively and efficiently in a dynamic, fast-paced environment.

• Able to work well within a team and autonomously

Key Stakeholders

• Clinical Site Management (CSM)

• Finance, including the Affiliate Finance and US Site Payments Team

• Purchasing including, Outsourcing and OUS Contract Management Group

• Clinical Development Organization (CDO)

• Legal

• Office of Ethics and Compliance (OEC)

• BTS Information Research

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