Corporate Retention Associate (Egypt) Job at Reliance Health, Egypt

Y3pMM09hQkhFMkw0ODJRSXFKVUN4eHRMcGc9PQ==
  • Reliance Health
  • Egypt

Job Description

This role is responsible for developing and maintaining Reliance Health’s relationship with corporate clients by ensuring the highest levels of positive customer experience. The role is also responsible for ensuring strong customer retention and the resolution of all client’s administrative issues.

  • Acting as a primary contact person to key contacts in client companies to ensure their needs are adequately served and resolve any issues they might have

  • Assist corporate clients in onboarding and navigating our system and the healthcare system in general

  • Anticipate issues and needs of corporate clients and intervene early to ensure they do not occur

  • Conceptualize and execute additional initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients

  • Ensure retention of corporate clients and the potential expansion of their value by providing additional value-added services

  • Regularly obtaining feedback on our services from corporate clients and act on said feedback accordingly

Requirements

  • 1 - 2 years of experience in the health insurance sector is a Must
  • Fluent English is a Must
  • Strong written and spoken communication skills
  • Strong analytical thinking skills
  • Ability to work in a team and collaborate with various individuals
  • Strong interest in developing a career in a client-focused role
  • Residence of Giza or Cairo is a must
  • Sales/Customer Success/Client Relations experience are added advantages
  • Have a car is a plus

Job Tags

Similar Jobs

Professional Management Advisors Associates, Inc. (PMAA, Inc...

SQL Database Administrator Job at Professional Management Advisors Associates, Inc. (PMAA, Inc...

 ...SSRS, SSIS, Cloud (Azure, Google Cloud, AWS). Here are a few of the basics. ~3-5 years minimum of experience as a SQL Server Database Administrator, preferably in a high-traffic web environment. ~ Strong knowledge of SQL Server database administration, including... 

New Orleans Aerial Tours and Flight Training LLC

CFI/CFII/MEI & Commercial Tour Pilot (up to $27 per hour) Job at New Orleans Aerial Tours and Flight Training LLC

 ...On-site mechanic to keep you flying - Accrued Paid Time Off Requirements: - FAA Certified Flight Instructor Ratings Required: CFI. CFII, and MEI preferred - Valid 2nd Class Medical - Current Flight Review, Night Currency, and IPC - Exceptional communication... 

C-SUITE ASSISTANTS

Hybrid Personal Assistant at Family Office Job at C-SUITE ASSISTANTS

 ...will train the assistant on handling finances. About the Job: Supervise financial and operational aspects of family properties, yachts, and aircraft Manage purchase and sale transactions, as well as construction and renovation projects Manage personal staff,... 

Brunel

Piping Designer Job at Brunel

 ...Brunel is recruiting Piping Designers to work for initially 1 year contract in Ponca City, OK with our major Oil and Gas client. This position is for a contract Mechanical Designer. This position is located at the Ponca City Refinery. Typical hours are 8 hours a day... 

FYI - For Your Information, Inc.

Project Control Specialist Job at FYI - For Your Information, Inc.

 ...00 list and was recently named one of Incs 2024 Mid-Atlantic Fasted Growing companies. The Role: The Project Control (PC) Specialist will be responsible for leading a variety of Finance functions including budget planning, pricing, invoicing, and reporting activities...