Job Description

About Us:

We are a dynamic and fast-growing food truck business recognized nationally that serves high-quality, delicious food throughout the Bay Area. Our team is passionate about delivering exceptional customer service, maintaining operational excellence, and creating an enjoyable dining experience on the go. We are looking for a highly motivated and experienced General Manager to oversee our food truck operations and drive our success forward.

This is a high-priority, confidential search and we encourage top candidates to apply.

Position Overview:

The General Manager will be responsible for overseeing the day-to-day operations of our fleet of food trucks, ensuring high standards of food quality, customer service, and efficiency. This role requires strong leadership, organizational skills, and the ability to manage a diverse team. The GM will ensure that the business runs smoothly, meets financial goals, complies with health and safety regulations, and creates a positive, engaging atmosphere for customers and staff alike.

Key Responsibilities:

• Operational Management: Oversee the daily operations of multiple food trucks, ensuring all trucks are fully staffed, stocked, and operating efficiently.
• Team Leadership: Lead, mentor, and manage a team of drivers, chefs, and support staff, providing guidance and support to ensure optimal performance.
• Inventory & Supply Chain Management: Monitor inventory levels, ensure timely procurement of food and supplies, and manage stock rotation to minimize waste.
• Financial Oversight: Develop and monitor budgets, track revenue, and control costs to achieve financial targets. Analyze sales data and make adjustments as needed.
• Scheduling & Staffing: Create staff schedules, ensuring adequate coverage for shifts, and manage employee performance, including hiring, training, and evaluations.
• Customer Service Excellence: Ensure high standards of customer service, address customer complaints or concerns, and maintain a positive brand image.
• Health & Safety Compliance: Ensure all food trucks comply with local health codes, food safety standards, and sanitation regulations.
• Marketing & Promotions: Collaborate with the marketing team to promote the food truck business through social media, events, and partnerships to increase brand visibility and customer engagement.
• Event Management: Coordinate food truck appearances at events, festivals, and private bookings, ensuring a smooth setup and delivery of services.
• Reporting & Analysis: Track key performance metrics, generate reports, and present insights to ownership or senior management to support strategic decision-making.

Qualifications:

• Proven experience (3+ years) in food service management, ideally in a food truck, restaurant, or catering environment.
• Strong leadership, communication, and team management skills.
• Excellent organizational and multitasking abilities.
• Experience with budgeting, financial analysis, and cost management.
• Knowledge of food safety regulations and best practices.
• Ability to work under pressure and in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Ability to adapt to changing circumstances and innovate to improve operations.
• A passion for food, customer service, and hospitality.

Preferred Qualifications:

• Previous experience in managing mobile food operations or events.
• Familiarity with point-of-sale (POS) systems and inventory management software.
• Marketing and promotional experience.

Compensation:

• Competitive salary based on experience.
• Performance-based bonuses.
• Health benefits (if applicable).
• Paid time off (PTO).
• Opportunities for career growth in an expanding business.

How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you’re the ideal candidate for the General Manager of Food Trucks position.

We are an equal opportunity employer and welcome applicants from diverse backgrounds to apply.

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