Internal ID: 25-30430
Duration: 11 months contract
Job Description:
Notes:
This role will be Hybrid in Titusville, NJ
Looking for a Therapeutic Specialist or a Medical Information Specialist
Pharm D is required
Will be taking calls, using Chat, reviewing emails and provide responses to customers
Must have excellent communication skills
Will be handling adverse events or product quality inquiries
Must have experience with adverse events or product quality
Will be submitting inquiries based on what comes through calls, chat, or emails
#1 focus will be on medical related requests
Must have at least 2 years of experience
Possible candidates to consider would be a Retail Pharmacist, or Hospital Pharmacist, or a Pharmacist at a clinical company
Top 3 Skills:
- Excellent Communication
- Managing complex situations
- Great analytical skills
Job Description
Position Title: Medical Information Specialist (Contractor), Medical Information Scientific Engagement (MISE)
The employee is acquainted with the annual company and division goals and is aware of how they can influence these through their performance.
Responsibilities:
Essential Job Duties and Responsibilities
This position is for a frontline therapeutic specialist who will be responsible for engaging healthcare professionals across all therapeutic areas in rich clinical dialogue by responding to unsolicited medical inquiries. Specialist may provide ad hoc customer support in the form of clinical discussions and/or literature search analysis. They will also assist with omnichannel processing and daily reconciliation support. Responsibilities also include compliance intake/reporting by identifying and documenting adverse event(s) and/or product quality complaint(s). Specialist may interact with business partners external to the MISE.
Experience:
Include the level of experience that is expected from the candidate.
Skillsets:
Ability to communicate clearly and concisely
Work in both a team setting and as an individual contributor
Provide excellent customer service
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Education:
Minimum Qualification
Advanced degree in Pharmacy (PharmD)
Demonstrated ability to verbally communicate scientific information to healthcare professionals
Experience managing complexity and ability to work independently
Excellent computer proficiency (Microsoft Office Suite)
Excellent analytical skill to identify gaps and root causes of issues and think out of the box to develop a solution.
Must be able to work independently with minimum supervision to meet tight deadlines
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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