Will consider Staff Service Analyst.
Under direction of the Procurement Branch Chief, Office of Statewide Materials Management and Acquisitions, a Staff Services Manager I, the incumbent will perform administrative support duties associated with the operation of the Headquarters Warehouse. The incumbent will make sound decisions, relying on initiative, independence, and originality in connection with procuring commodities and services on behalf of the Headquarters (HQ) Maintenance Warehouse. The incumbent must adhere to ethical practices and policies, ensure best value for the State, and demonstrate a positive attitude and a commitment to providing quality service that is accurate, timely, and exceeds customer expectations in support of the HQ Maintenance Warehouse Key Objectives, Initiatives, and Performance Indicators.Eligibility for hire may be determined by your score on the Associate Governmental Program Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click and search by typing in the classification title.
T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
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PARF 56-5-152 / JC-461701
You will find additional information about the job in the .
Position located in Sacramento, CA.
While at their base of operation, employees will work in a climate-controlled office under artificial lighting. Occasional work time may be spent in a Warehouse setting that can fluctuate in temperature based upon the time of the year. Office space consists of modular furniture arranged in a functional team-based setting.
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 pages, 12-point font, SOQ that describes your experience as it relates to this position/duty statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview.
1. Please tell us about your procurement experience while working with internal and external stakeholders.
2. What is your definition of customer service and teamwork?
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Must be able to evaluate situations accurately and take appropriate action. The incumbent is faced with a variety of issues which must be addressed in a unique and timely manner.
Must be able to perform difficult and varied support service tasks, follow oral and written instructions, file paper and electronic documents on a continuous basis; keep accurate, detailed records; communicate and deal tactfully with the public and departmental personnel; and prepare correspondence when necessary.
Must provide excellent customer service; be well organized, accurate, responsive, have an eye for detail, and demonstrate excellent verbal and written skills. The incumbent must work well under pressure; demonstrate flexibility; make independent decisions; and exercise sound judgment. Must be able to work independently, as well as in a team setting.
Requires familiarity with Government Codes; State Administrative Manual; Material Management Manual; State Contracting Manual; State, Departmental, Division, and Office Policies and Procedures; Management Memos; and applicable rules and regulations. Must abide to the details of your Staff Expectations Memo.
Must be capable of proficiently and effectively work with computers; will consistently use Microsoft Outlook; the Microsoft Office application suite (including Word, Excel, and PowerPoint); Adobe Acrobat; Maintenance and Operations Management Solution (MOMS); Advantage; and other programs as necessary. Must have an aptitude for learning to use software programs. Must be able to operate various types of office equipment.
Must be able to develop an understanding of the product acquisition processes and how the incumbent's position relates to each process. Must have the ability to analyze problems and recommend an effective course of action. Must have the ability to speak and write effectively and perform with a high degree of independence.
Benefit information can be found on the CalHR website and the CalPERS website.
Electronic applications through your CalCareers account are highly recommended and encouraged.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.
NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
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