Telecommunications Operator Job at Rutland Regional Medical Center, Rutland, VT

ZlRyMU1hWklFV1R6OFdJSnJaZ0J3eHRJ
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

This is not a remote position . Responsible for answering and connecting all incoming organization calls to the requested areas. Transfers clinical and support staff calls to desired destinations for continuity of patient care. Obtains additional and/or relevant information from callers to determine appropriate call destinations. Operates as a key member of the emergency management process. Dispatching teams in a clear, accurate, and calm manner to respond to emergencies. Functions as an after-hour care representative for clinical offices. Takes messages for both urgent and non-urgent matters and dispatching them as requested by individual offices.

 

Minimum Education

 

  • High School Diploma or equivalent.

 

Minimum Work Experience

 

  • 2 years of experience in a customer service, retail, or other fast-based business environment.
  • Prior call center experience preferred.

 

Required Skills, Knowledge, and Abilities

 

  • Demonstrated excellent verbal communication skills including active listening.
  • Demonstrated strong reading comprehension, spelling, and grammar skills.
  • Ability to handle high call volume professionally, efficiently and confidentially.
  • Good organization, prioritization skills and attention to detail
  • Demonstrated ability to adapt swiftly to changing priorities.
  • Demonstrated ability to remain calm during emergency situations.
  • Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc)

Pay Range: $15.34 - $22.77

COMPETITIVE DIFFERENTIALS RATES

  • $4.25 - Evenings
  • $8.00 - Nights
  • $4.75 - Weekends

#PM24

PI88cb629e5abb-30492-35681492

Job Tags

Work experience placement, Immediate start, Night shift, Weekend work, Afternoon shift,

Similar Jobs

CBN Brand

Remote Contact Center Interaction Analyst - Quality Assurance Job at CBN Brand

 ...performance metrics, increase customer satisfaction with daily prayer and product interactions, and how to provide excellent execution of contact center programs. This will include phone interactions, email, social media, and others. Day-to-day responsibilities include:... 

Risus Talent Partners

Outside Sales Representative Job at Risus Talent Partners

** Must have 1 year of packaging sales experience** Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements) Achieve revenue and GP$ goals Call on target, current and prospective customers consistent with our ideal customer profile to... 

Avtron Power Solutions

Senior Mechanical Engineer Job at Avtron Power Solutions

 ...Due to increased global demand for critical power, our Mechanical Design Engineer play a key role in our Sales Order Engineering team helping...  ...accountable for the work performed on the project Works with internal groups such as Assembly, Procurement and field technicians... 

Get It - Marketing

Insurance Account Position - State Farm Agent Team Member - Remote Job at Get It - Marketing

Benefits: Fully remote work Performance-based bonus Flexible schedule Opportunities for growth and advancement Ongoing training and development Job Overview: We're looking for a motivated and competitive Insurance Producer who excels at identifying... 

Mojave River Academyy

Data Assistant Job at Mojave River Academyy

 ...certification. ~2-4 years of experience in data entry or similar roles. ~ Familiarity with enterprise systems, including eIRB, Kronos, and Microsoft Exchange. ~ Competency in Mac OS X and infrastructure systems. Employee Benefits ~ Comprehensive health coverage...