Job Description

About the Job

Are you passionate about luxury and possess a keen eye for exquisite craftsmanship? As a Fine Jewelry Sales Specialist at JK & Co. Jewelers, you will have the unique opportunity to immerse yourself in the world of fine jewelry, building lasting relationships with discerning clientele and curating exceptional customer experiences.

JK & Co. Jewelers has been a cornerstone in Santa Monica since 2015. We're currently seeking a sharp and experienced Fine Jewelry Sales Specialist to join our dynamic team. At JK & Co. Jewelers, each team member has the opportunity to make a significant impact. Our core values shape our collaborative work culture, where creativity is encouraged, and individual talents are celebrated.

Job Title: Fine Jewelry Sales Specialist

Pay Range: Competitive base rate of $22.00 per hour, plus additional commission and team-based bonuses

Type of Position: Full Time

Hours: 8:30am-3:30pm, Tuesday - Saturday

Location: Santa Monica, California

Job Description:

Key responsibilities include:

• Customer Service: Address client inquiries and concerns promptly through active communication, ensuring a high level of customer satisfaction and fostering long-term relationships.
• Product Knowledge: Develop a deep understanding of the company’s products and services to effectively present and explain their benefits to clients.
• Collaboration: Work closely with other company members in a collaborative team environment to align sales strategies and ensure client satisfaction.
• Client Acquisition and Retention: Identify and engage potential clients, build strong relationships, and maintain a pipeline of prospects to meet sales targets.
• Negotiation and Closing: Negotiate terms and pricing with clients to secure sales and close deals effectively.
• Sales Reporting: Maintain accurate records of sales activities, customer interactions, and transactions. Provide regular reports and updates to management on sales performance and pipeline status.
• Follow-Up: Conduct follow-up communications to ensure client satisfaction, handle post-sale issues, and explore opportunities for upselling or cross-selling.
• Goal Achievement: Meet or exceed individual and team sales targets and contribute to the overall success of the sales department.

Requirements:

• 2-3 years minimum of experience working in the fine jewelry industry
• An enthusiastic team player who is self-motivated with excellent people skills
• Ability to easily interact with various types of personalities
• Confident communicator across all relevant methods (verbal and written)
• Highly organized multitasker comfortable in a fast-paced environment
• Strong attention to detail and ability to prioritize tasks effectively
• Excellent time management skills and ability to work autonomously, requiring no prompting to drive productivity
• Successful completion of a background check

What We Offer:

• Paid Time Off
• Fully-paid parking
• 401(k) Company Program

About JK & Co. Jewelers:

JK & Co. Jewelers was established in 2015 with the mission of bringing exceptional craftsmanship and personalized service to our clientele. With over 9 years of experience, we remain committed to providing our customers with exquisite jewelry pieces and memorable experiences. Specializing in custom engagement rings and bridal jewelry, JK & Co. Jewelers has become synonymous with quality and elegance in Los Angeles.

JK & Co. Jewelers is an Equal Opportunity Employer.

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